Refund policy

Cancellation Policy

If you need to cancel an order, please send an email to dtfdmv@gmail.com or call us at 240-584-6815. If your order has already shipped, cancellation is not an option. Orders that have already shipped are subject to our Return Policy.

Return Policy

• To be eligible for return, items must be in new, unused, and unaltered condition.
• Please Note: **All sales are final on Gang sheet orders**
• Returns must be received within 5 days of the date we shipped the item to you.
• Shipping fees are not refundable.
• You are responsible for return shipping. However, we can email a prepaid return label for your convenience.
• Outbound and return shipping fees will be deducted from your refund. The outbound shipping fee will be on your order receipt. If you received "Free Shipping" the actual outbound shipping charges as calculated by our website will be deducted from your refund. To calculate the amount we will deduct for a return label, put the exact items in the shopping cart and use the shipping calculator to estimate shipping to your state and zip code.
• IF YOU ARE A LOCAL CUSTOMER, you must bring the product back within 3 days of purchase for a return or exchange. We cannot accept returns or exchanges after 3 days.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. DTFDMV reserves the right at any time after receipt of your order to accept or decline your order for any reason and refund the price paid to the customer.